Frequently Asked Questions
1: dumskeme.com secure to visit?
Yes, absolutely! Security is always given the top priority at dumskeme.com and all of your personal information will be treated as confidential and we won? leak any of your information to other third part. We will keep them on a secure server and will fully comply with all applicable Data Protection and consumer legislation on our part. We ensure the security of all transaction data by using advanced security solution provider. Online shopping had never been safer and easier. Stay safe online with us.
2: Why are products so cheap on dumskeme.com?
We get our goods directly from camps of licensed manufacturers. As you know, they produce a large quantity of goods, thus leaving a small portion of additional volume and can be sold without papers to other dealers. Our products are part of this. This is also the reason that they are so cheap. But please do not worry, they are original and of very good quality.
3: Do I have to creat an account to order?
No, you can order without connection just fill in the information we need to deliver nessary jackets you. Such as shipping information, email address, phone number and so on.
4: What are my payment options?
We accept all major issued credit cards: Visa,MasterCard and JCB.
5: Do you accept international orders?
Yes, we accept orders from United Kingdom, Australia, Belgium, Canada, Denmark, Finland, France, Germany , Greece, Greenland, Ireland, Japan, Luxemburg, Malaysia, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom and the United Stated directly though our website. If your country or area is not in the list, contact us. We can ship your order almost anywhere in the world.
6: How to place my order?
1) First, you'll need to browse or search for the items you'd like to order. Keyword Search boxes are located on nearly every page of our store.
2) When you find an item that interests you, click the title or name of the item to see its product detail page. Here, you'll find more information about the item.
3) If you want to order an item, click the Add to Basket button on the right side of the product detail page. Use the Continue Shopping button to keep searching or browsing until your cart contains all the items you want to order. You can access the contents of your Shopping Basket at any time by clicking the Shopping Basket icon at the top of every page of our website.
4) When you're ready to place an order for everything in the "Shopping Basket Items, click the "Proceed to checkout" button. And follow the quick and simple instructions to finish your payment.
7: Is my payment processed secure on your site?
All online payments are safe and secured. Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
8: What can I do, if I cannot place an order successfully online?
If you encounter this problem, please try the following steps: First, please clear the cookies, restart the browser, turn off Firewall and then try again. Second, if the problem persists, please change another computer or another internet browser, such as Firefox, and then try. Or you can try to login after several hours. Last, if the above steps don't work, you can contact us.
9: Are there any extra charges when place orders in your website?
Yes, credit card payment will be over charged 3%-5% for the International Monetary Conversion Fees by the third party.
10: How do I track my order?
You will receive e-mail updates as each item(s) of your order is shipped. To check the status of an individual order you can also use this Order Status option.
If you would like to check the status of all of your orders, please sign in to your account and select "order status".
Reserving the Right:
This site reserves the right to make adjustments to the Return & Exchange Policy. Special circumstances may require partnership with corporate business partners. For more information, please contact our customer service.